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The Superior Team
Jay Cunningham
Owner/President
32 years with Superior
Tom Gregory
General Manager
26 years with Superior
David Cunningham
Operation Chief
22 years with Superior
Keith M.
Service Manager
13 years with Superior
Joel A.
Master Plumber
24 years with Superior
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Courteous, Professional & On Time
Joel at Superior Plumbing did a fantastic job. He was courteous, professional and on time. The schedulers I spoke with to confirm the appointment were awesome as well. Will use them again!
- John S.Very Professional
Joel was very professional. They identified the problem right away. The repair was done during their first visit. I didn't have to schedule another appointment after the initial assessment visit. They worked quickly and resolved our issue. I felt the cost was reasonable.
- Maria G. -
Professional and Friendly
Professional and friendly folks. Excellent service at a good price.
- Otis Brumby IIICould Not Be Happier
Joel provided exceptional service. He was prompt, thorough and communicative and went above and beyond on a very difficult job. I could not be happier!
- Demetra Lilly -
5 Star Service
Joel A from Superior Pluming did an excellent job. He was professional and explained the problem so we could understand what was wrong. He offered different solutions and we were able to pick the one that best suited our need and budget. We would definitely use Superior again based on our interaction with Joel. Additionally, we will recommend Superior to others. 5 star service
- Catherine M BelliVery Professional
Master Plumber Joel Anthis is always very professional, listens carefully, thoroughly explains the situation, describes the options and estimates, and successfully performs the services.
- Jane Schreiber -
Competent and Personable
Joel Anthis strikes me as very competent and personable, with a desire to please the customer. I have been pleased with his work on 2 occasions, and Superior has become my "go to" firm for plumbing work. They seem a little more expensive than others, but I suppose you get what you pay for. In any event, I would not hesitate to use them again.
- David CrumptonLot of Confidence In Joel
Lot of confidence in Joel; a quick study in identifying issues and personable.
- David Crumpton -
Knowledgeable and Friendly
We needed a new hot water tank installed and contacted Superior Plumbing in the morning. Early that afternoon, Joel Anthis arrived, as promised, and he was very professional, knowledgeable, and friendly. He informed me of our options, explained each option and provided a detailed estimate. Joel was thorough, very neat and he completed the job within a couple of hours. My husband and I were very pleased with Joel's work and the service we received from Superior Plumbing. This was our second hot water tank installation by Superior Plumbing in 10 years, and I would highly recommend them without reservation. Thank you, Joel and Superior!
- Terri KeithWill Continue To Use Superior
Tues afternoon I had a non-emergency plumbing issue. I called to make an appt & set up an appt for 10am Wed. A rep called me about an hour later saying there was a cancellation & asked if I wanted someone to come out in about a half hour. I was home, so I said yes. Joel showed up when they said he would. He immediately figured out what was wrong & I ok'd the estimate. He fixed it quickly, & answered other questions I had. Super nice guy, and very professional. I will def be asking for him specifically next time we need a plumber. We have used Superior Plumbing in the past & will continue to use them.
- Mary Shahade -
Joel Was Wonderful
Joel was wonderful. He fully explained what needed to be done and cost. Everything was accomplished quickly. Thanks!!
- Billie WeltyExtraordinary
Extraordinary customer experience!!!!
- Vanessa Reynolds -
Excellent Job
Joel Anthis came out today with Superior Plumbing and did and excellent job. He was courteous and expedient. Would use them again in a heart beat! He came and switched out 2 faucets in the kids bathroom.
- Edwin GunterGreat Job
Joel A always does a great job. I do believe that Superior is high, but we continue to use because we trust Joel.
- Diana Lossner -
An Artist At His Profession
Madison was a pleasure to deal with and understood our needs. Joel Anthis was great as usual. He has done several jobs for us and they have all been perfect, no exaggeration. We wanted to replace our 16 year old water heater tank before it could become the inevitable wet disaster. We asked for Joel and were fortunate to get him. He explained our options and the details of the fix. He called ahead and was on time. He moved ahead with the job and finished in a reasonable time. He replaced the heater tank and the expansion tank, all according to code. The job was done neatly with a complete cleanup. I am convinced it could not be done any better. The work was done so exactly with a strap supporting the expansion tank and prefect soldering that I think Joel is literally an artist at his profession! Joel is very pleasant to work with with. We could not be any more pleased.
- Neal BarrontonFirst Class Service
First, I was surprised on Sunday night around 11pm (before Labor Day) as I was prowling the internet for plumber services and when I clicked on Superior Plumbing Services, lo and behold, Moe appeared and offered to chat... What?! Moe was professional as we chatted for about 20 minutes then he made an appointment for today, the next business day. From the very start, Superior provided first class service. I am thrilled and so appreciative for the service provided today by Joel A. from Superior Plumbing. Thanks for sending a Master Plumber to tackle a challenging job replacing ill fitted PVC pipes and spigot with copper fixtures, repairing leaks on an old and neglected home with lots of "jerry-rigged," sub-par repairs. Joel was so polite and professional as he explained clearly the immediate issues I have and what can wait, even with maintenance and repairs not pertaining to plumbing... A true consummate professional!
- Ardie G. -
Very Efficient
Joel Anthis was on time and very efficient. Explained what needed to be done and did a very good job. We want him back the next time.
- James WoodsA Definite 10
Both rate a definite 10!!!!!!
- Judy Rice -
Knowledgeable and Professional
First time I needed a plumber, I gave Superior Plumbing a call. Paige was very helpful and provided the customer service I needed when making an appointment. Joel, the Master Plumber, was knowledgeable and professional. I will call Superior Plumbing for all my plumbing needs.
- Alex EklindQuick, Courteous Service
This is the third time I've used them. Each time I've received fast, courteous service and the job has been explained and completed effectively. They may be a little pricey but the quick courteous service makes it worthwhile to pay a little more. Perhaps you do get what you pay for from time to time.
- David Normand -
Great Plumber!
Joel A. has worked on our home on two plumbing projects. He did an excellent job, completed the work in a timely manner and was very professional. I also appreciated that he arrived when he had said he would arrive, and left the areas he worked on neat and clean. He is a great plumber!
- Laurie MerrittGreat Job
Great job!
- Philip Hottell -
No Complaints
I've used Superior Plumbing many times with no complaints! Joel A. Came out last Saturday and replaced our kitchen faucet. We'd had the faucet for over 17 years, and the nuts would NOT turn. Joel was able to get it and was friendly, polite and professional the entire time -- over 2 hours! He cleaned up after himself and made sure that the new faucet was the only remains of his visit!
- Robert and Jennifer CarpenterCourteous and Professional
I have used Superior Plumbing for 10 years. This morning, Joel A. came to fix a problem with my hot water heater. He was very courteous and professional. He checked for the more "obvious" problem first, and he was spot on. I will continue to call on Superior anytime I have a "plumbing" issue.
- Bonnie Pouncey -
Superior Is Lucky To Have Joel
I used Superior Plumbing for a leak I had between my upstairs and bottom floor ceiling. I can, without hesitation say that Joel A. was the best plumber I have ever used. He was exceptionally nice and professional and got the job done . I know it is hard to find good people and Superior Plumbing is very lucky to have Joel A. as an employee!
- Charles SwickVery Satisfied
Superior Plumbing has performed three different jobs for me. The last two jobs were performed by Joel A. He was professional, courteous and very competent in the work he performed. In repairing a leaking pipe behind a wall, he saved me a lot of additional drywall and painting expense by being able to replace the pipe through a small opening in the wall. I have been very satisfied with all of the work Superior plumbing has performed.
- Ronald Tiggle -
Very Professional
Plumber explained everything. Made suggestions. Very professional.
- Martha CarterExtremely Polite
Joel, the master plumber, was extremely polite and professional. Excellent work!
- John Hodnett -
Always Does A Great Job
Joel Anthis always does a great job and provides a clear explanation of the problem and the fix.
- Fred StillwellThank You
Joel was very professional and very nice. Thank you Joel.
- Veronica Vesques -
Outstanding Job
They did an outstanding job.
- Ronald Tiggle
Beau B.
Journeyman Plumber
13 years with Superior
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Top Notch Service
Top notch service! Came in under estimated price and solved a difficult situation beautifully. I can't praise Beau enough or the professionalism of Superior Plumbing. Top notch! Highly recommended
- Jay F.Excellent Job
I had 2 new toilets installed by Superior Plumbing on 10.16.17. I received a call 30 mins prior to the installation informing they were on the way. The installation staff were clean, very professional and did an excellent job. I will highly recommend Superior to my friends and family.
- Kathy T. -
Straight-forward Pricing
Professional, prompt and Straight-forward pricing.
- Dirk TendickThey Are The Best!
Working with Amy and Brent turned a less than desirable project into a great and effortless job for "me" ..... and that's just what I was hoping for!!! They are the best!!!!
- James Butler -
Prompt Dispatch
Prompt dispatch on a Monday morning. Beau replaced not only the hot water shower faucet that would not cut off, but the cold shower faucet as well. He also greased the shower direction valve. Everthing works perfectly now!!
- John WilliamsYour Reputation Is Great
Thank you Superior Plumbing and Beau Brannan for responding quickly and replacing our water heater and installing an expansion tank. Your reputation is great and your company and Beau Brannan proved it. Thank you Superior Plumbing!
- John Hanten -
Extraordinary
Extraordinary customer experience!!!!
- BruceCourteous, Knowledgeable and Experienced
Beau was super. Courteous, knowledgeable and experienced. I value his service. That is why I call Superior Plumbing. I can count on your employees. AJA
- Alfred Aherns -
Highly Recommend Superior
Beau returned to install a faucet which I purchased per his recommendation on his last visit. He came the same day I called. He was very professional and very pleasant, and installed faucet and soap dispenser quickly. Highly recommend Superior for quick, first-rate service.
- Jane LedbetterVery Satisfied
I have used Superior Plumbing in the past and have been very satisfied. This time was no different. My call was answered quickly and professionally and the plumber (Beau) was at my house that afternoon. He repaired my two main problems. One other he was not able to fix because it required a new faucet which I would need to purchase. He did say if I called back within 30 days and requested him, he would return and install it without charging me the usual fee for coming out. I am very satisfied although they are not inexpensive they are worth the money.
- Jane Ledbetter -
Efficient, Timely and Courteous
Service was efficient, timely and courteous.
- Bonnie JamesGreat Service
Great service at a fair price.
- Leonard Wallace -
Friendly and Knowledgeable
So friendly and knowledgeable. My leak is probably not a plumbing problem actually (roof more likely) and I thought the 37.50 evaluation charge for this was very reasonable. I also had him quote a very odd sized hot water heater replacement while he was here. He was very thorough, and I felt very honest. I will ABSOLUTELY use his services again. Also, this was a non emergency call but the plumber was here within 30 minutes of my call in! Wow!
- Zoe HowardCompleted Tasks Quickly
An appointment was easy to schedule. The one we had was moved to an earlier date and time. The plumber was professional and explained exactly what needed to be done. He completed the tasks quickly and everything is working fine.
- Ted Jackson -
Helped Save Money
Called them out for what I thought were going to be larger repairs, but Beau identified them as minor repairs and charged accordingly.
- Brad RossAppreciate Their Professionalism
I especially appreciate their professionalism and attention to the customer experience. The phone was answered within 2 rings and the call was handled like they really wanted my business. This is the second time that I have used Superior Plumbing. Both experiences were consistent. The plumber arrived exactly as promised. The Plumber, Joel A was experienced and professional. He handled my request just as discussed and talked with me about what he was doing the whole time. They have earned my business now and in the future.
- Greg Bennett -
Professional and Courteous
My 50 year old kitchen sink drain was leaking. I called Superior Plumbing to come out to repair it. They sent Beau B. Since the plumbing was so old, Beau gave me an estimate. I called one other plumbing company and their estimate was twice as much. So I scheduled the work with Superior Plumbing. Beau was able to come earlier than my scheduled time. He was very professional and courteous. Answered all my questions and concerns. Christyan L was the office staff who assisted me over the phone. She was very courteous and professional. I would use Superior Plumbing again and recommend to others.
- Terri Burnette
John D.
Master Plumber
12 years with Superior
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Went The Extra Mile
I always call Superior Plumbing for my plumbing needs. John D. was friendly, knowledgeable, and went the extra mile. John gave me an estimate for another job that I need done, and I will make sure that I ask for him when I'm ready for my next service. Thanks again John !!! FP
- Fadrika PratherImpressed and Pleased
I was so impressed and pleased with my experience with Superior Plumbing. Both Paige made making an appointment super easy and I appreciated the call to give me advanced notice that John was on the way. I'm not a morning person so I was very impressed they allowed me enough time to get my life together. John D. was super professional, kind, thorough, and courteous. He explained every repair needed before beginning and reviewed everything he fixed when he was done. I would highly recommend!!
- Leslie Minor -
Thoughtful and Professional
Would highly recommend Superior Plumbing! My issue was very complex and they literally worked from morning to night to correct the problem. Thoughtful and professional during the entire process!
- Marlean TomainExceeded My Expectations
Can't say enough wonderful things about Superior Plumbing. Amy dispatched John and he was at my house within 30 minutes and the job was complete within the hour. That was on a Friday afternoon. Needless to say Superior Plumbing exceeded my expectations to say the least.
- Gloria Cunard -
Outstanding Service
Outstanding service. I couldn't believe how fast it work to respond to me and get the job done. They will be my plumbing company from now on.
- James StandartFantastic Job
John did a fantastic job. Fast, efficient and priced right. Will definitely call Superior Plumbing again.
- James Standart -
Handled My Plumbing Problem Professionally
Both Christyan and John handled my call and plumbing problem professionally. The problem, which involved a broken pressure valve and a leaking toilet, was quickly fixed and done correctly. The price seemed a bit high, but, as the adage goes, you get what you pay for. John knew exactly what to do and did it in two hours.
- Helen BorlandGreat Timely Service
Great timely service. A explained everything thoroughly. Cleaned up when done.
- Suzanne Salvatore -
Takes The Dread Out Of Calling A Plumber
Over the past eight years my brother and I have both trusted John DeAngelis with our plumbing problems. He's always very efficient, neat and well organized. Whether he's dealing with an older house or a newer one, his extensive knowledge of his subject enables him to make a prompt and thorough analysis of the difficulty and determine an economical solution. Yet we've always found that he takes the time to get it right. Superior Plumbing, which my family has relied on for over thirty years, used to be a much smaller company than it is now, but has managed to update and expand its customer service without becoming impersonal. It continues to take the dread out of calling a plumber.
- James CrusselleRepeat Customer
Courteous, prompt and straightforward with pricing and service. My plumbing issue was handled professionally and completed within the estimated time frame. I will be a repeat customer should I have plumbing needs arise in the future.
- Barry Clement -
Very Meticulous
We had a problem with loud noises in our pipes after Gwinnett County "finished some work" on our street. John D'angelo was very meticulous in finding what the problem was (we have a big house with a lot of piping). He obviously knows his stuff and isn't afraid to get down and dirty to solve the problem. We haven't had any problems since. I would recommend this company to anyone who doesn't mind having the job done right the first time.
- Luis Fernandez
Jason H.
Journeyman Plumber
10 years with Superior
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Superior Service
Jason Hendricks serviced our plumbing needs and did a fantastic job. Definitely received superior service from Superior Plumbing. Jason very professional, very knowledgeable along with having the ability to clearly translate technical in layman terms. Clean job, timely work. Happy you were selected to service our account Jason; p.s.... hope to catch up with ya on the bike trail one day!
- Geary B.Great Service
Quick response and great service. Erick showed up and took care of a leak in my daughters shower very quickly. From the time of the call to our water being back on took only a couple of hours. Thank you.
- Phil E. -
Fantastic Job
Superior always does a fantastic job. I can always trust these guys. Jason H. was great!!
- Jennifer M.A Pleasure To Deal With
Both Emily & Jason were a pleasure to deal with!
- Perry Seese -
On Time
on time courteous and knowledgeable
- David ElderProfessional and Courteous
On time, professional and courteous. Explained everything and pricing before any work was done. Highly recommend Superior Plumbing.
- Jason Meyer -
Polite, Reliable & Reasonable
If you need plumbing work done, call these guys. Polite, reliable, reasonable. Been using them for 12 years and never regretted it.
- Phillip and Heather ScaloQuick and Efficient
Jason completed the installation quickly and efficiently.
- CD Bartlett -
Lives Up To Their Name
Superior Plumbing lives up to their name. I had a garbage disposal replaced. The technician was prompt, courteous, and fast. He also recommended what plumbing fixtures to get for my kitchen renovation. I would definitely use them again.
- Wendy PlumerGreat Service
Great service, will definitely use again. Thanks!
- Victor Kane -
Very Happy With The Service
Jason was great, he clearly explained to me what he was going to do, what was included with the service, and what potential problems he may run in to along the way. As he was doing the work, he kept me informed on what he had found, and when he was done he showed me the finished product and explained what he had done in detail. All in all, I am very happy with the service that he and Superior Plumbing provided!
- Aaron KanneHighly Recommend Him
Jason was very nice and helpful and he corrected my problem as quickly as possible. I highly recommend him.
- Sandy Gray -
Super Helpful
Upon realizing I had a bad water leak, the company sent out a plumber right away. Jason was super helpful! Not only did he make sure I had the right information for my insurance company, he also helped me look into a few other items that had been concerning me since I purchased the home. He offered a referral for a great Restoration Company that was also able to come right away and start drying out my floors. Thank you!
- Sylvia YolinksyService Was Excellent
We had a leak in an upstairs bathroom coming through the ceiling this morning. I called Superior Plumbing and spoke with Maddison, who was very courteous and was able to get an appointment this afternoon. Jason Hendricks arrived well within the time frame I was given, was thorough in his assessment of the leak and clearly explained the problem. He had it fixed very quickly and also gave a recommendation on how to remedy 2 slow-draining bathtubs that I asked him about. The overall service was excellent and while I'm not familiar with other plumbers' pricing, what we paid today was well within my expectations. We will definitely use Superior again for any future plumbing needs.
- Alex and Andrea Ward -
He Represented Superior Plumbing Well
I really screwed up our plumbing Tuesday night. Water everywhere. Called Superior Plumbing around 9:30 am Wednesday and they had me on schedule between 10 am and noon the same day. Jason H. showed up around 11:10 am and was extremely polite and courteous. I took him straight to the issue and within minutes he explained everything that needed to be done, quoted me a price and I said let's do this. He was done in about an hour. Explained what he was doing and why which is perfect. After he was done he checked the water pressure just to be sure we were at the right level which we were. I really appreciated that. This is the second time I have used Superior Plumbing and can't say enough good things about this experience and Jason's overall professionalism. If I owned a plumbing business, Jason is the type of person I would want working for me. He represented Superior Plumbing well.
- Michael YoungJob Well Done
We had a water leak caused by a pinhole in the copper pipe in the wall between the garage and the kitchen sink. Superior Plumbing reacted quickly and sent Jason to us the next morning. Jason did a great job fixing the leak and getting everything back to normal conditions. His work was done in a very professional and caring way and we could tell that he was very experienced and skilled. Thanks Jason for a job well done!
- Walter Duerr -
Excellent Work
Excellent work by Jason. Very knowledgeable and focused on quality work.
- Steve RJob Very Well Done
After many leaks from our degrading copper pipes, we decided to repipe the house. Jason was very helpful from the very beginning. He came out and estimated the work, and answered all our 101 questions very patiently. We decided to go ahead with the work, and requested Jason to do it. He was very thorough and spent several days out here doing the work. Job very well done! I recommend Jason to anyone that needs any piping repair/replacement, and other plumbing work done.
- Malin Norgren -
Very Friendly
Excellent service as always. Jason has completed work at our house probably 3-4 times. Each time the work was done in an excellent manner. Very friendly and answered all questions. Would highly recommend him.
- Dale TietzProfessional Service
Professional service from the initial call to Emily to completion of work. We had a water heater leak & they were able to schedule a technician same day. Jason Hendriks arrived, thoroughly explained what needed to be done & completed the work same day. Great service. Thanks!
- Carmen Figueroa -
Great Job!
Just simply want to compliment Jason on a great job.
- William MillerOutstanding!
Jason H was outstanding! He found the problem with the our water heater, he got the part and replaced it. We have used Superior Plumbing over the years. Great service.
- Stan Halpern -
Excellent
Excellent, professional service starting with receptionist Madison, to Jason H, plumber. He was on time, friendly, efficient, left kitchen looking great & faucet working! Superior is an A company!
- Frauncee LaddGreat Job!
Did a great job in a timely manner.
- Danny Swaye -
Would Definitely Use Him Again
Very knowledgeable. Replaced stem in shower. Explained why he shut water off at street. Made recommendation for kitchen faucet. Explained shut offs in basement. Discussed hot water heater replacement. Would definitely use him again. Good job.
- Mike DonovanTimely Service
Great timely service. Explained everything thoroughly. Cleaned up when done.
- Sandra Steffen -
Quick Service, Good Price
Quick service, good price. Jason H. was great!
- Thom CernyWhat A Great Experience
What a great experience in a time when i needed it most. Jason H was prompt and made me feel very comfortable about my plumbing issue. He ran down the steps and remedy to fix it efficiently and cost effective for my needs. He quickly did the work and cleaned the work site. i am very pleased with Jason's work and the Superior Plumbing staff that set up my appointment. I will use them for all my plumbing needs and recommend them to everyone!. Thanks again Jason!!
- Bruce Herrick -
Very Professional Services
Jason H with Superior Plumbing has always provided very professional services for us. He seems to go above and beyond in providing the very best plumbing services. The work he has done for us has been excellent.
- Jeannie KingSaved The Day
Superior was called out to review and fix a leak in brand new plumbing at my house. The tech was on site for 2 hours and found at least 4 problems with the previous plumber's work in addition to the leaking pipe. He was able to fix all of the problems in a short time while the first spent three days at my house doing it wrong. Thank you to Superior and Jason Hendricks for saving the day and my home.
- Frederick Brown -
Superior Saved The Day
Jason H. showed up on time and spent less than two hours fixing the numerous mistakes that another plumber from a different company made. Superior saved the day and my home!
- Fredrick BrownDependable Service
Excellent and dependable service, we always trust Jason H with Superior for our plumbing needs.
- Leslie Anne Benner -
Top Notch Service
Top notch service. First, made appointment through live chat with Moe, on a SUNDAY, and it was the fasted chat I ever had. Jason came and installed ADA toilet in a very profession manner and consulted with me on a fairly new product called a toilevator which I plan to buy to raise the entire toilet up an additional 3.5 inches for my 6 foot 4.5 inch FIL. We will be requesting Jason again when that comes in to install it. Excellent service.
- Linda DeenAbsolutely Recommend Superior
I noticed a water spot on my ceiling and immediately tried to rectify this with my HOA and neighbor. After having a difficult time getting their cooperation, I took it into my own hands to research a plumbing company and stumbled on the awesome reviews for Superior. I made a great decision calling them. Emily was outstanding and very helpful in assessing my needs and scheduling my appointment time. She also called to confirm the day before with me. Upon arrival, Jason was amazing, friendly and knowledgeable. He explained what he was going to do, communicated his assessment and also assessed the condo over me. Afterwards he wrote up his full evaluation and even provided a recommendation of a company I could provide my insurance with that specializes in water damage remediation that does excellent work. I would absolutely recommend Superior to anyone based on Customer Service, Efficiency, Knowledge and expertise. Thank you Jason and Emily!
- Ann Jackson Anderson -
Repaired Problem Quickly
Jason H arrived in a timely and professional manner, assessed and repaired the problem quickly and cleanly, and explained everything well. He was personable and polite, and I wouldn't hesitate to call Superior Plumbing to request his service again. Thank you!
- Dawn DavisCourteous and Professional
Jason Hendricks was both courteous and professional at all times. Not only did he make sure to fully explain what he would need to do to fix the pipes, shower, and toilet, he provided up front pricing and confirmed our consent to compete all services. Because of his extensive knowledge, he worked very efficiently so that our family could go on with the rest of our day. I would definitely recommend Superior Plumbing to my friends.
- Jontane Miller
Seth P.
Journeyman Plumber
8 years with Superior
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We Always Turn To Superior
We always turn to Superior Plumbing. They may seem a bit pricey but you get what you pay for!
- Susan McElrathPunctual and Professional
We have used Seth for two different plumbing issues in recent months. He has been punctual, professional and competent both times. We previously used another large Atlanta plumbing company for 5 - 10 calls. I would take Superior over them any day.
- Erika Leonard -
Very Informative
Seth did a great job, very informative about the process and knew exactly what needed to be done. Will use these guy again and really felt comfortable that they know what they were doing across the board.
- Dan HornVery Impressed and Very Happy
Very impressed, and very happy! Seth Plante is a real pro! 5 toilets replaced and problems solved in under three hours! Thank you for a great job, and a reasonable price. Will definitely call Superior Plumbing for future needs.
- Bob Smith -
Will Use Again
I called midday hoping to get them out by next week. She checked and had Seth P. Out in less than 2 hours. He replaced my water heaters quickly and professionally and finished in 3 hours. Good job. Will use them again.
- James ScheurmanExpertly Deals With Issues
My husband and I always call on Superior Plumbing when there is a repair needed to be done at our home. In the past we have had only positive experiences with Superior and plan to always call upon them in the future, when needed. We highly recommend the company. The staff that has visited our home has always been neat and clean, professional, friendly, and expertly deals with the issue at hand.
- Dianne Ferguson -
Very Helpful
Seth was on time, very helpful, explained the process thoroughly and went over his repairs in detail. Plus he was courteous! Thanks.
- Leslie ByersExtremely Thorough
Seth was excellent! He was extremely thorough!
- Betty Eubanks -
Prompt and Efficient
Seth P. came shortly after one call about a leaking hot water heater. He was prompt, efficient and thorough in his assessment and cost analysis. He did the work same day and was more than knowledgeable and courteous in answering questions and completing the job. Five stars!
- Lori CaseyWould Definitely Use Them Again
I had a plumber at my house within 45 minutes of my call! The plumber was very courteous and got the job done so quickly...what a difference between amateur and pro! I would definitely use them again!
- Barbara Cooley -
Always Top Notch
Superior Plumbing is just that. They came the same day I called, found the problem within minutes & told me how to get it fixed. I have used Superior Plumbing many times & they are always top notch.
- Emily FineQuick and Thorough
quick and thorough
- John Cook -
Prompt and Professional
Seth was very prompt and professional. He cleaned up after he finished his work. The service was excellent!
- David CaudillFantastic Job
John did a fantastic job. Fast, efficient and priced right. Will definitely call Superior Plumbing again.
- Elaine Ferguson -
Awesome and Thorough
Seth P did an awesome and thorough job. Second time we've used Superior Plumbing and Seth's been here both times. They are a little pricey but getting the job done right makes it worth it. Would definitely recommend them!
- Jana HaneyOn Time and Courteous
Seth Plante, was on time, courteous, thorough, and demanding of the work process and thoroughness he expected of himself and for his company. He educated me as he worked and when the work was done told me how to do interim repairs when needed on my own, when they were small but important. Though he was working on a kitchen sink fixture replacement he even went and showed me an element of hot heater water home owners maintenance that I did not know, which was vital for the longevity of the system.
- William Witte -
Excellent Service
I've used these guys 3 or 4 times and have had excellent service. Easy to make appointment, they called when they were on the way, on time. The charges were very reasonable.
- Joe PeltThey Do The Job Right
A little pricey, but great service. They do the job right.
- Branden Camp -
Polite, Professional and Helpful
I called after hours and made an appointment for the next day. I recieved a call advising me they were on their way with an email and the picture of who would be coming. They showed up on time, identified themselves and after listening to our issue. He proceeded to check what was going on and what the problem was. After advising us of the cost to repair the problems and receiving our approval he completed the repair. All personnel involved in the experience was polite, professional and helpful. When you are having a bad day it really helps to have that kind of experience. Thanks
- Ernest TomberlinVery Satisfied
Seth P arrived on time, provided service as required and I am very satisfied with the work.
- David Gauker -
Pleased With The Work
Superior Plumbing staff was great!! The customer service was the best! Seth reviewed our problem and gave us a few work options that would fit our budget. We were very pleased with the work and would recommend Superior Plumbing to anyone.
- Michelle StrongVery Professional
Seth at Superior Plumbing was great! Very professional and friendly! Fixed our issues quick.
- Marta Weber -
Fixed Our Issues Quick
Seth at Superior Plumbing was great! Very professional and friendly! Fixed our issues quick.
- Marilyn WeitzelGreat Experience and Employee
Seth fixed our problem as fast as possible. He was very knowledgeable, took the time to explain our problem and how he was going to repair it. He was very courteous. Thank you Superior for a great experience and employee.
- Jim Zorens
Keith H.
Master Plumber
7 years with Superior
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Responded Promptly
Superior responded promptly to my call of a leak under the kitchen sink. Master plumber Keith was courteous and professional. He diagnosed the problem quickly and by the next day the 30 year old kitchen sink faucet was replaced along with the leaky connection. I particularly liked that prior to arrival, Superior sent an introductory bio with picture, so that upon arrival there was instant identification. In today's world, that kind of small security detail means alot. Kudos Superior and Keith.
- Judith H.Professional Manner and Advice
I had a large brown spot on my kitchen ceiling and the plummer came out the same day I called. He assessed the situation and told me I had a leak in the shower pan. I appreciated his professional manner and advice.
- Anne Dawson -
Always On Time
Awesome Job from Superior Plumbing. Always on time. Great work and 24 hour service. I will come back again. Thank you!
- Princess OkaforExcellent Service
Excellent service. On time, high quality and easy to deal with.
- Maury Kalnitz -
More Than Satisfied
After dealing with less than competent plumbers in my home, I welcomed Superior Plumbers. I was more than satisfied and they just got a new customer!!! I will use them for all my plumbing needs.
- Marilyn GrantRecommend Them To Everyone
I met Mr. Keith over a month ago when we had a leak in our kitchen he was very nice, explained the problem, the complete job and gave me a choice of whither I wanted the work done and the cost, I like THAT. Superior Plumbing work with me on my schedule so I didn't have to miss work, I will recommend them to everyone.
- Shirley Noel -
Incredible Service
Superior plumbing has never failed to provide incredible service. I called after 1pm and Madison said they could get someone here between 2-4pm. Keith was here an hour later and fixed my leaking tub/shower valve with efficiency, competence, and professionalism. I can't say enough about their service.
- Stacey LewinsteinProfessional and Efficient
Professional, efficient. I had a leak in a pipe in my ceiling going down a walk and across the floor. The biggest plus was they made time for me that day.
- Eric and Janine Stempfel -
Absolutely Wonderful
I would never use another plumber but Superior. This experience was just like all the others, absolutely wonderful! Keith always is excellent to work with.
- Brinda LovvornGreat Work!
Great work!
- Chris Dowd -
Very Prompt
Keith was very prompt. We had 6 jobs that needed to be done. He listened to each job as I showed him each location. He wrote it up and gave us the price including a senior discount. He was very professional just as Paige had been. We have been using Superior Plumbing since 1988. They have always been great.
- Molly SpierInformative and Helpful
Keith performed an initial inspection of a leaky pipe for us. He was professional, informative, and helpful. I highly recommend him and Superior Plumbing to anyone who needs or is considering plumbing work and/or repair.
- Colin Nisbet -
Great Service
Great service in a timely fashion.
- Rebecca AveryKeith Delivered
I called. Keith came and fixed.
- Caroline Smith -
Great Job
Keith came out and fixed a pesky toilet and did an excellent job. I told him I may have accidentally dropped and flushed a plastic toilet paper holder bar but it just disappeared like Keith's cheese for his burger. He did a great job replacing the seal and leveling the toilet. Chalked and left everything tiptop.
- Ron MahreThoroughly Pleased
I was thoroughly pleased with the service that I received from Superior Plumbing. Keith Hall was exceptionally professional and helpful in regards to my plumbing issues. I would highly recommend this company for anyone who has plumbing issues and who wants a service that is not only professional, but kind to its customers.
- Vivian A. Davis -
Prompt and Good Service
Just like the title says. Very prompt and good service. Was hoping I didn't need to replace the entire garbage disposal, but the one I had installed was cheap and didn't last long.
- Dan AbramovichFast and Dependable
Keith was very professional and cleaned up afterwards as if nothing happened. Fast, dependable and came when he said he would.
- Laura Jones -
Job Was Completed Professionally
The job was completed professionally and on time. Thank you, Madison & Keith!
- Carolyn RichardsonResolved My Problem Quickly
These guys came right away and resolved my problem quickly! This is our second experience with them and both times have been positive experiences.
- Betty Morris -
Only Compliments
As always Keith showed up on time. Replaced disposal and fixed upstairs toilet and everything is working great. No complaints ever - only compliments.
- Patty GrevembergSuperior To The Rescue
Superior Plumbing to the rescue! Laundry room hoses wouldn't turn off. Water company wouldn't come for 24 hours!! SP came in an hour. Thank you!
- Amy Gaffney -
Good Experience
Keith is amazing. He came in, diagnosed the problem, & fixed what was wrong. The price was what we expected. What a good experience.
- Roberta GatesCouldn't Ask For Better
Superior has done work for me several times and I have always been completely satisfied. The Master Plumber, Keith Hall, that has been the last three times is great. He is knowledgeable, professional, quick, polite and cleans up behind himself. I couldn't ask for better. I highly recommend Superior and Keith Hall for all your plumbing needs.
- Bill Hamilton -
Good Service From Beginning To End
Superior Plumbing answered their phone with a human--not a telephone tree. I was in a panic with a flooded basement and water appearing to come from toilet or tub upstairs. Water was ruining everything. I called and explained that it was an emergency situation. Superior took me seriously, unlike the other company that I called. Keith was here in about 45 minutes. He appears to have fixed the problem and even helped me clean up some of the water and checked my other 2 toilets. Very good service from beginning to end.
- Nancy EmmonsService Is Always Excellent
I have used Superior Plumbing several times for different reasons. The service is always excellent!
- Brinda Lovvorn -
Very Professional
Keith did an excellent job. Very professional, up front about costs and options. Flexible to what we wanted done. The final product looks great, and works perfectly.
- Thomas HolstThanks Keith
Keith H. arrived on schedule. The water that had been leaking through the kitchen ceiling was a mystery as no part of the plumbing on the upper floor was anywhere near the location of the leak. As the water had stopped coming through the ceiling Keith suggested that we wait a few days to see if the problem recurred. He said, however, that he didn't like to leave a mystery unsolved and began pacing off various distances on both floors. He noted that the only pipe of any type in the area of the leak was a tube for the vacuum cleaner system. Keith went back into the attic and tracked the vacuum system tubes to a point near the furnace where he found that an apparent clog in the A/C drain was causing water to overflow the furnace pan and follow the vacuum system tubes to the point where it came through the ceiling. His unwillingness to leave a problem unsolved saved our cutting through the ceiling with the mess and expense involved and provided the direction we needed to take to resolve the problem. Thanks Keith for your tenacity and your friendly, courteous manner. Superior will be the company I call should another plumbing or even suspected plumbing problem occurs.
- Robert Pino -
Fast Reliable Service
Fast and Reliable Service.
- Laurie SpringerDoes It Right The First Time
These guys are great. I've learned that cheapest is just that, cheap. Superior does it right and on time for a fair price the first time and I'm very happy with that. Keith Hall has been to my home three times and has been polite, professional, and neat all three times. I will keep,using them.
- Bill Hamilton -
Great Plumber
Keith Hall did a great job, did it very quickly and cleaned up behind himself. He has done work for me twice before and I specifically asked for him for this job. Great plumber and very polite nice individual.
- Bill Hamilton
Guillermo M.
Journeyman Plumber
6 years with Superior
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Polite and Professional
Everything happened that you would hope from a service company: Superior emailed me a picture ahead of time of the serviceperson, Guillermo, and their dispatcher, with links to their qualifications. The dispatcher called 30 minutes ahead to confirm Guillermo was coming, Guillermo indeed arrived within 30 minutes and within the promised time window, and Guillermo was polite, professional, knowledgeable, informative, and efficient, and left the workspace clean and put back together.
- Jenny SuttonWent Above and Beyond
G. MIRANDA WENT ABOVE ND BEYOND WITH JOB.
- Sharon Behre -
Excellent Job
Guillermo Miranda did an excellent job fixing problems with the kitchen faucet and installing a new hot water heater. He was knowledgeable, thorough and explained what he was doing in customer-friendly terms. And he was a personable person who we would definitely use again.
- Albert BensimonA Great Experience
My experience from making the appointment to chatting with Mr. Guillermo after he had completed the job was a great one. I would highly recommend y'all to anyone needing any plumbing needs.
- Susie Godshall -
Very Professional
Service tech was very professional. I could not more pleased with all aspects of this service call.
- William WaidExcellent and Pleasant
Mr. Guillermo and Miss Emily of Superior Plumbing were most excellent and pleasant in addressing my plumbing issues. I have used Superior Plumbing for a long time and I have never been disappointed with their service. I called them in the morning and they were able to address my issues the afternoon of the same day. And they always guarantee their service.
- Geoffrey Williams -
The Ultimate Professional
Superior Plumbing answered phone (non emergency issue) on first ring at 9pm. The plumber, Guillermo M******, was here at 8am the next day. He took care of the problem in less than half an hour. Professional, friendly, and quality service. This is my third service call with Guillermo in the last couple of years; he is the ultimate professional and I don't hesitate to recommend him highly for all plumbing service.
- Roger RossWould Definitely Use Superior Again
I used Superior in May of this year. Superior was the third business I called to replace a leaking water heater. I provided the capacity and BTU of the existing unit. Since I was able to contain the water it wasn't urgent. The representative arrived the next day with the replacement tank on the truck that matched the spec's of my existing tank. The tech checked the water pressure and found it to be high at 85 psi (65 psi is preferred) and suggested replacing the original water regulator valve. I agreed at which time he provided a quote which also included a permit fee for the county to do a follow up inspection after the install. The replacement took a couple of hours and looked very clean when it was completed. The cost was higher than expected at over $2000 but that included a $400 regulator and a new master shutoff ball valve which were soldered in the existing copper plumbing. Regarding the cost, the tank is a 10 year warranty vs. the 6 year units that can be installed for less. I used review sites to check Superior out which as expected had many good reviews and I also wanted a company I felt would be around in the event I had an issue in the future. So I guess I was also paying for peace of mind, at least that is what I am telling myself. I would definitely use Superior again in the future.
- Gordon Bartel
Ken D.
Master Plumber
6 years with Superior
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Very Efficient
Very efficient. Provided quote and did the work all in the same day!
- April HaneyGood Job!
Ken was very professional. Good job.
- Sharyn Black -
Excellent and Prompt Service
We have used Superior Plumbing for all our plumbing needs for years now. For this latest task, running a gas line for converting from electric cooking to gas, Ken did the excellent job that we've come to expect from Superior Plumbing. We wouldn't consider calling any other plumbing contractor. At the call center, when we explained what we needed, the customer service rep asked "How about tomorrow morning?" So we got excellent AND prompt service.
- Joanna PattersonOn Their A-Game
They are always courteous and efficient when scheduling an appointment. They are especially on their A-game when you have a plumbing emergency. Ken has completed three projects for me so far and I already have Superior Plumbing in mind for the next project. Ken is the best and always professional!
- Rachel Dent -
Prompt and Courteous
Ken was prompt and courteous! We love Superior Plumbing!
- David and Stacy PalmerProfessional and Thorough
Professional and thorough.
- Kim Kuharic -
Definitely A Master Plumber
Ken called and asked if it was OK to come early. It was and he arrived and did an exceptional job fixing my problem. He definitely is a master plumber. I will always ask for him if I need any other plumbing service.
- Sandy Kasten
Jason S.
Journeyman Plumber
2 years with Superior
Andrew C.
Journeyman Plumber
1 year with Superior
Bill H.
Master Plumber
1 year with Superior
Jason G.
Master Plumber
1 year with Superior
Nick Q.
Journeyman Plumber
1 year with Superior
Anesti K.
Plumber
1 year with Superior
Parker Lynch
Apprentice Plumber
1 year with Superior
Monte C.
Excavation Manager
7 years with Superior
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Professional and On Time
Explained everything in detail, was professional, on time and minimized damage to landscaping on outside.
- Ken GolecSo Knowledgeable
Monte did a great job explaining what needed to be done. I have never dealt with a plumber who was so knowledgeable.
- Marcia Neithammer -
Highly Impressed
Highly impressed with the responsiveness and knowledge of our Superior Plumbing team lead by Monte. Water pooling in the front yard is never a good sign, but they quickly diagnosed the problem and replaced our main water line. It was done in a timely manner with minimal disruption to our yard. Plus they are just really nice people!
- Anne LernerExtremely Personable
I have used them before and will continue to do so. The entire team I worked with on the sewer connection failure were outstanding! Understood my situation/plumbing problem, came to my home when promised, and were extremely personable. They solved the problem efficiently. Monte & his crew are very professional.
- Dan Shafer -
Professional and Trustworthy
Monte and team were awesome!!! Professional and trustworthy. Final invoice was less than original estimate and we are very pleased with the work and the company as a whole.
- Jennifer CloughGave Us Valuable Advice
Monte gave my husband & me valuable advice even when our issue didn't result in Superior Plumbing getting involved with the renovations.
- Debra Vise -
Professional and Proficient
Couldn't have asked for a more professional and proficient crew.
- Jim GaffneyTook Charge Of My Problem
Monte Campbell projected a confidence which allowed me to believe that this is the guy I need to take charge of my problem. He looks and acts highly professional and gained my trust in the short time we spent together.
- Jim Gaffney -
Very Professional
Monte was very professional and knowledgeable. Spoke to me in layman's terms, which I appreciated. What I thought was going to be a plumbing disaster, turned out to be a pretty easy fix. Thanks for the quick response.
- Bill and Kristi McAllisterPersonable and Professional
Monte was great - very knowledgeable, personable, and professional. Sometimes you have to deliver bad news to a customer - but Monte did this compassionately. His experience and willingness to cover everything thoroughly was really appreciated.
- Richard Morgan -
Exceeded My Expectations
Superior Plumbing provided timely and efficient service at my address repairing a water leak below grade. They assessed the problem, provided an estimate for the repair, and performed the work quickly at a very reasonable price. Superior Plumbing exceeded my expectations. I would not hesitate to use them again.
- Michael MayoExcellent From Beginning To End
Monte was excellent from beginning to end. Knew what he was doing and what to expect. Told me watering system might be compromised and it did end up happening but since I knew it was a possibility on the front end, it did not create an issue. Emily was great on the phone and getting me scheduled and letting me know about arrival times. The others I did not meet. They aren't responsible for the water system so I did have to get irrigation system company out but again because I was told honestly on the front end it could happen and they would not be responsible, I am okay with that.
- John Sartain
Christa G.
Assistant
9 years with Superior
Ronnie W.
Apprentice Plumber
2 years with Superior
Tucker C.
Apprentice Plumber
2 years with Superior
Dallas K.
Apprentice Plumber
1 year with Superior
Montavious J.
Apprentice Plumber
1 year with Superior
Conner Randall
Apprentice Plumber
1 year with Superior
Darwin T.
Apprentice Plumber
1 year with Superior
Josh C
Excavation Apprentice
1 year with Superior
Melissa M.
Call Center Team Leader
11 years with Superior
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Reliable & Honest
Had some form of leak in the front yard. Feared the worst! In talking to neighbors, Superior came up multiple times as a company that was reliable and honest. That ended up being my experience, too. Wes showed up exactly when he said he would. He diagnosed the issue and came up with a simple fix for it. He also did a general health check and found a significant issue inside of the house -- I had noticed the symptoms but hadn't taken action. He was back within a couple days to fix that, too. Extremely happy with their service and will call them again!
- Steve R.Professional and Helpful
Professional and helpful. Explained the work that need to be done and answered questions thoroughly. Would use them again for future services.
- Clemente Stevens -
Kind and Helpful
Melissa has a beautiful personality over the phone. She was very kind and helpful. She set up our contact with the plumber Justin, great person. Justin came out and did the estimate of the job that needed to be done. He and his team came out of the date that was set and did a wonderful job. He explained the work that he had done. Pleased with the out come of their work.
- Rueben PittsAnswered On First Ring
Superior Plumbing answered phone (non emergency issue) on first ring at 9pm. The plumber, Guillermo M******, was here at 8am the next day. He took care of the problem in less than half an hour. Professional, friendly, and quality service. This is my third service call with Guillermo in the last couple of years; he is the ultimate professional and I don't hesitate to recommend him highly for all plumbing service.
- Roger Ross -
Polite, Professional and Helpful
I called after hours and made an appointment for the next day. I recieved a call advising me they were on their way with an email and the picture of who would be coming. They showed up on time, identified themselves and after listening to our issue. He proceeded to check what was going on and what the problem was. After advising us of the cost to repair the problems and receiving our approval he completed the repair. All personnel involved in the experience was polite, professional and helpful. When you are having a bad day it really helps to have that kind of experience. Thanks
- Ernest Tomberlin
Jay B.
Call Center Representative
16 years with Superior
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Professional and Friendly
Professional and friendly folks. Excellent service at a good price.
- Otis Brumby IIIWill Continue To Use Superior Plumbing
Tues afternoon I had a non-emergency plumbing issue. I called to make an appt & set up an appt for 10am Wed. A rep called me about an hour later saying there was a cancellation & asked if I wanted someone to come out in about a half hour. I was home, so I said yes. Joel showed up when they said he would. He immediately figured out what was wrong & I ok'd the estimate. He fixed it quickly, & answered other questions I had. Super nice guy, and very professional. I will def be asking for him specifically next time we need a plumber. We have used Superior Plumbing in the past & will continue to use them.
- Mary Shahade -
Very Helpful
Justin and Jay were professional and very helpful. Will definitely use Superior Plumbing again.
- Loraine CollettiSo Awesome
Everyone was so awesome! Eric and his team did a great job! When Jay Braddy called he got them out there first thing and I thank him for that! I was so happy that they got it done that day! Thank you all for a job well done!
- Sue Rhodes -
Top Flight Work
Top flight work, and done very efficiently.
- John PenningtonResolved My Problem Quickly
These guys came right away and resolved my problem quickly! This is our second experience with them and both times have been positive experiences.
- Betty Morris -
Reliable and Prompt
Excellent service, exceptional care, reliable and prompt. Highly recommend.
- Sharol and Steve HaynerVery Prompt
They were very prompt with both scheduling and arrival. The work performed was thorough, complete and reasonably priced. I will use them again for all plumbing issues.
- Alvin Moses -
Will Certainly Call Upon Superior
This week July 25th we needed our water line from the Meter to the house replaced, it had developed a leak. Superior Plumbing - Jay and Seth did outstanding work in getting this project done. I could not have been more pleased with their work and watching how great they performed as a Team. Any needs I have in the future for plumbing work I will certainly call upon Superior!
- Jim HaganVery Satisfied With Service
Very satisfied with service from call center and plumber. Chris got to my house very quickly when there was water all over my kitchen floor. He came back to install a new valve behind the refrigerator and was very efficient and patient explaining what he was doing. I thank him for being so kind.
- Carolyn Dupree
Moe A.
Call Center Representative
11 years with Superior
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Great Job!
DAVID A. AND ALEX A. DID GREAT JOB !!!!! WOULD RECOMMEND!!
- Richard ZornOn Time
on time courteous and knowledgeable
- David Elder -
Every Concern Was Addressed
Superior Plumbing Services, this was my third time using this company. From my on line chat to the master plumber, the technician that operated the machinery. You were all fantastic, every concern or question that I had was addressed. The team showed up on time, there was never a issue that was not resolved. They left the property in excellent condition, I would highly recommend this company. ** Stone Mtn. GA
- Vervela HarrisAlways On-Time
I have used Superior Plumbing for several projects and repairs. They are always on-time and do the job right. I like that they'll give you a fixed price quote up front.
- Chris Calia -
Work Done Efficiently
It was easy to make an appointment even on a weekend (for first thing Monday morning). Justin arrived on time, presented options after inspecting the problem, and got the work done efficiently. Maybe a bit expensive, but for quality work done on time I am pleased and I recommend Superior Plumbing.
- Stephen OsheroffExtremely Hard Working
Melvin King and the team were professional, courteous, informative and extremely hard working. They have the equipment necessary to handle the job and reassure customer that the work has been carried out to completion. Very respectful of my property. It was Labor Day weekend and we had a very serious sewage issue. I have used the same company in the past and had the same positive experience.
- Deirdre Finan -
First Class Service
First, I was surprised on Sunday night around 11pm (before Labor Day) as I was prowling the internet for plumber services and when I clicked on Superior Plumbing Services, lo and behold, Moe appeared and offered to chat... What?! Moe was professional as we chatted for about 20 minutes then he made an appointment for today, the next business day. From the very start, Superior provided first class service. I am thrilled and so appreciative for the service provided today by Joel A. from Superior Plumbing. Thanks for sending a Master Plumber to tackle a challenging job replacing ill fitted PVC pipes and spigot with copper fixtures, repairing leaks on an old and neglected home with lots of "jerry-rigged," sub-par repairs. Joel was so polite and professional as he explained clearly the immediate issues I have and what can wait, even with maintenance and repairs not pertaining to plumbing... A true consummate professional!
- Ardie G.Outstanding Service
Outstanding service. I couldn't believe how fast it work to respond to me and get the job done. They will be my plumbing company from now on.
- James Standart -
Professional
Professional in every way.
- Patricia VaughnCompleted Tasks Quickly
An appointment was easy to schedule. The one we had was moved to an earlier date and time. The plumber was professional and explained exactly what needed to be done. He completed the tasks quickly and everything is working fine.
- Ted Jackson -
Top Notch Service
Top notch service. First, made appointment through live chat with Moe, on a SUNDAY, and it was the fasted chat I ever had. Jason came and installed ADA toilet in a very profession manner and consulted with me on a fairly new product called a toilevator which I plan to buy to raise the entire toilet up an additional 3.5 inches for my 6 foot 4.5 inch FIL. We will be requesting Jason again when that comes in to install it. Excellent service.
- Linda DeenOutstanding Job
They did an outstanding job.
- Ronald Tiggle
Jessica Z.
Call Center Representative
1 year with Superior
Leigh Anne C.
Call Center Representative
1 year with Superior
Lauren W
Call Center Representative
Candice C.
Call Center Representative
Katie C.
Accounting Manager
14 years with Superior
Linda B.
Accounts Receivable and Payroll
14 years with Superior
Madison C.
Accounting
10 years with Superior
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Punctual and Professional
We have used Seth for two different plumbing issues in recent months. He has been punctual, professional and competent both times. We previously used another large Atlanta plumbing company for 5 - 10 calls. I would take Superior over them any day.
- Erika LeonardAlways On Time
Awesome Job from Superior Plumbing. Always on time. Great work and 24 hour service. I will come back again. Thank you!
- Princess Okafor -
Excellent Work
Excellent and highly recommended: it was easy to make the appointment; the business phoned ahead of time and sent a confirmation email before the plumber's arrival; and most importantly, the plumber arrived at the appointed time and did excellent work.
- Graham JohnsonIncredible Service
Superior plumbing has never failed to provide incredible service. I called after 1pm and Madison said they could get someone here between 2-4pm. Keith was here an hour later and fixed my leaking tub/shower valve with efficiency, competence, and professionalism. I can't say enough about their service.
- Stacey Lewinstein -
Very Courteous
We had a leak in an upstairs bathroom coming through the ceiling this morning. I called Superior Plumbing and spoke with Maddison, who was very courteous and was able to get an appointment this afternoon. Jason Hendricks arrived well within the time frame I was given, was thorough in his assessment of the leak and clearly explained the problem. He had it fixed very quickly and also gave a recommendation on how to remedy 2 slow-draining bathtubs that I asked him about. The overall service was excellent and while I'm not familiar with other plumbers' pricing, what we paid today was well within my expectations. We will definitely use Superior again for any future plumbing needs.
- Alex and Andrea WardProfessional and On Time
Explained everything in detail, was professional, on time and minimized damage to landscaping on outside.
- Ken Golec -
Great Service
Great service in a timely fashion.
- Rebecca AveryOutstanding!
Service request was handled properly and quickly and the plumber was fast and efficient- outstanding !
- Dennis Mock -
She Understood Our Needs
Madison was a pleasure to deal with and understood our needs. Joel Anthis was great as usual. He has done several jobs for us and they have all been perfect, no exaggeration. We wanted to replace our 16 year old water heater tank before it could become the inevitable wet disaster. We asked for Joel and were fortunate to get him. He explained our options and the details of the fix. He called ahead and was on time. He moved ahead with the job and finished in a reasonable time. He replaced the heater tank and the expansion tank, all according to code. The job was done neatly with a complete cleanup. I am convinced it could not be done any better. The work was done so exactly with a strap supporting the expansion tank and prefect soldering that I think Joel is literally an artist at his profession! Joel is very pleasant to work with with. We could not be any more pleased.
- Neal BarrontonWent The Extra Mile
I had used other companies before Superior and felt like I was over charged for the service. Madison took my call, said they would be out the same day. She called back to let me know the tech was on the way. Jay, the technician went the extra mile to ensure the problems were fixed and I didn't have to buy a new product. He worked 2 hours to make sure everything was working properly. He cleaned up all the debris, too. I was very impressed.
- Lee Conrad -
Love The Service
Love the service from start to finish.
- Shanel JohnsonJob Was Completed Professionally
The job was completed professionally and on time. Thank you, Madison & Keith!
- Carolyn Richardson -
Great Service
Great service at a fair price.
- Leonard WallaceProfessional and Trustworthy
Monte and team were awesome!!! Professional and trustworthy. Final invoice was less than original estimate and we are very pleased with the work and the company as a whole.
- Jennifer Clough -
Excellent
Excellent, professional service starting with receptionist Madison, to Jason H, plumber. He was on time, friendly, efficient, left kitchen looking great & faucet working! Superior is an A company!
- Frauncee LaddPeople of Integrity
We have taken advantage of the superior services at Superior Plumbing on more than one occasion. Have recommended them to family and friends in the past and, as long as they continue to keep people of integrity on their staff, we will continue to recommend Superior Plumbing in the future. Michael is an excellent representative.
- Gilbert Williams -
Would Definitely Use Superior Again
I used Superior in May of this year. Superior was the third business I called to replace a leaking water heater. I provided the capacity and BTU of the existing unit. Since I was able to contain the water it wasn't urgent. The representative arrived the next day with the replacement tank on the truck that matched the spec's of my existing tank. The tech checked the water pressure and found it to be high at 85 psi (65 psi is preferred) and suggested replacing the original water regulator valve. I agreed at which time he provided a quote which also included a permit fee for the county to do a follow up inspection after the install. The replacement took a couple of hours and looked very clean when it was completed. The cost was higher than expected at over $2000 but that included a $400 regulator and a new master shutoff ball valve which were soldered in the existing copper plumbing. Regarding the cost, the tank is a 10 year warranty vs. the 6 year units that can be installed for less. I used review sites to check Superior out which as expected had many good reviews and I also wanted a company I felt would be around in the event I had an issue in the future. So I guess I was also paying for peace of mind, at least that is what I am telling myself. I would definitely use Superior again in the future.
- Gordon Bartel
Amanda P
Accounting
1 year with Superior
T. Myers.
Director of Marketing
13 years with Superior
Dana L.
Marketing Assistant
8 years with Superior
Pam D.
Marketing Assistant
7 years with Superior
Phil F.
HR Manager
10 years with Superior
Will G.
Assets Manager
13 years with Superior
Wendell B.
Fleet Maintenance
14 years with Superior
Josh G.
Warehouse
12 years with Superior
Linda B.
Administrative Assistant
8 years with Superior
Caleb S.
Building Steward
7 years with Superior
